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Terms And Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Equine Answers relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Equine Answers' or 'us' or 'we' refers to the owner of the website whose registered office is Unit 2f, Tudhoe Industrial Estate, Tudhoe, Spennymoor, County Durham, DL16 6TL. Our company registration number is 07452873. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
  • No goods can be shipped to a sanctioned country

Returns Policy

We guarantee your satisfaction with our products. If for any reason you are not satisfied with any product(s) you purchase please return them within 7 days for a full refund. Please contact us on 01388 420222 or email us at info@equineanswers.co.uk to make arrangements for the return.

Privacy Policy

Equine Answers Ltd do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.